Building Resilient
Organisations Since 2013
We’ve worked with over 200 organisations across financial services, healthcare, public sector, and professional services, training over 6,000 people in the mental, emotional, and social skills that turn pressure into performance.
Evidence-based. Measurably effective. Award-winning.
HOW WE STARTED:
Co-founders Louise and Emma had both navigated incredibly difficult periods in their lives. Despite the support they received, they realised something was missing: practical skills they could use in everyday moments to stay resilient.
They saw the same gap everywhere. In workplaces, schools, communities. People struggling not because they lacked support or understanding, but because they’d never been taught the mental and emotional skills to handle pressure, navigate change, or lead with confidence.
So they built them. Two years of research and development became our core resilience programme.
Over time, the company evolved. The programmes grew. What started as a mission to help people cope became a proven methodology that helps organisations perform.
Today: 200+ organisations. 6,000+ people trained. Award-winning. Evidence-based. Measurably effective.
“There is a huge unmet need in society that we fill. In a sample of 3000 people experiencing our programme 23% recorded scores indicating moderate or severe anxiety. This was reduced to 11% after our programme. If we applied that result to the UK, we would change the lives of 8.4 million people.”
Our Mission
To equip people with the mental, emotional, and social skills they were never taught, so they can navigate change, handle pressure, build stronger relationships, and lead themselves and others with strength. To not just cope, but thrive.
Our Vision
To create a ripple effect that transforms communities across the UK and beyond. Where these skills are valued as fundamentally as reading and writing, taught in every school, workplace and community.
MEET OUR LEADERSHIP TEAM
Jon Watkins
Meet Jon, our CEO and a former Special Forces Team leader. With a rich background in leadership and operational expertise, Jon excels in building, training, and leading high-performing teams and individuals.
Jon brings a wealth of coaching, training and strategic experience to the team. His expertise is helping organisations cultivate strong leadership skills, enhance team resilience, and foster a positive organisational culture that yields exceptional outcomes.
As a coach, Jon specialises in supporting leaders, athletes, entrepreneurs, and adventurers.
Jon is a fellow of the Chartered Management Institute. He has an advanced diploma in personal, leadership, and executive coaching and a level 7 strategic management and leadership award from CMI.
Louise Scambler
Meet Lou. An original co-founder of the Resilience Development Co., Louise has 30+ years of experience creating and delivering training, including the resilience training and coaching programmes we use today.
She has previously owned a business and worked in the film industry and with major retailers, delivering and facilitating large-scale training programmes.
Her delivery and facilitation style is often described as warm, engaging and humorous: She knows how to get the best out of everyone she works with.
She has worked extensively with the Prince’s Trust, schools and vulnerable adults, in addition to our corporate clients.
Louise also specialises in helping people through Menopause, building confidence, Imposter syndrome, career paths, and relationships.
She has an advanced diploma in personal, leadership, and executive coaching and Cognitive Analytical Training (CAT).
Claudia Sutton
Meet Claudia, our associate trainer and coach. Seven years ago, Claudia went through our Resilience Development programme and experienced first hand how powerful resilience skills can be in transforming all areas of life. Inspired by this impact, she embarked on a mission to help others do the same.
Claudia began her career in recruitment over a decade ago, and in 2019, she earned an ICF-accredited certification in Transformational Coaching. Since then, she has trained and coached hundreds of individuals across diverse sectors, from emerging talent to established leaders, guiding them to navigate their careers with clarity and confidence.
An enthusiastic and compassionate professional, Claudia is deeply passionate about empowering people with practical tools and strategies to tackle life’s challenges more easily. Her commitment to personal growth and resilience shines through in every session she leads.
Claudia is also Co-founder and Lead Coach at Alt Collective, which aims to empower women and help them unlock their potential in their careers and businesses through coaching and events.