Building a resilient culture at an international bank
Engagement raised. Dramatic reductions in turnover. Culture enhanced
Our client, a world leading bank, recognised that the financial industry was experiencing sustained and significant change. They wanted to protect against low resilience; resistance to change, fractured relationships and maintain confidence and pride in the organisation.
In order to gain a competitive advantage they felt their 800+ staff, across 4 geographical locations, needed to remain energised through change, fully focused on achieving ambitious goals, and have the courage to look beyond how they currently operate individually and collectively.
How we helped
800+ people from all departments of the bank were trained over 2 years in our modular Team resilience programme.
The scale of roll out during significant change across four locations required both face-to-face and digital delivery. The programme directly enabled a fundamental re-invention of working relationships and directly supported their strategy to build a people-driven and client focused model for the future.
Far Reaching Results
“ The launch of the resilience programme came at a time when we needed a re-energised team, fully focused on achieving ambitious goals, with the courage to look beyond how we do things today. I believe that the ability to provide our people with the tools that they need to deal with this level of change has been fundamental to successfully changing the way in which we work together to build a people-driven and client-focused model for the future.”