Change and culture are high on the agenda of Adult Social Care Directors due to the Care Act 2014. It has been described as one of the most ambitious goals of public sector reform in recent times.
The senior team recognised addressing those challenges in a financially stressed system required a new set of social work skills and attitudes to identify and build strength, resilience and potential across the team and the community they serve
How we helped
We worked with 100 social workers and mental health professionals to build personal and team resilience to accelerate and sustain transformational change.
The programme was a key driver of immediate improvements in engagement levels, talent retention, employee satisfaction and wellbeing. It was also described as a key influencer and positive impact on the quality and provision of services.
Far Reaching Results
From day one the team began implementing their new resilience skills within their teams and the community they serve.
Two years later Resilience Champions within the team continue to focus on maintaining resilience skills and training new members. Continued access to the Resilience App and Digital Skills Academy gives them all they need to ensure resilience is more than a buzzword. It is skills based and it is part of the culture.