CASE STUDY

Reducing stress in Senior Fire Officers

How senior leaders reduced stress, anxiety and the risk of burnout with resilience

The challenge

Stressful events are experienced regularly by firefighters. As well as incident stress they are liable to other organisational stressors such as interpersonal relations, change and lean resourcing. The senior team recognised the need to take a pro-active approach to resilience and develop skills for challenging situations both incident related and day-to-day.

How we helped

Favouring a pro-active approach we developed Resilience leader skills for challenging situations both incident related and day-to-day.

The skills can be employed on incident, in the station or at home as well as being applied to various aspects of change. The 4 areas of focus were leadership, self-awareness, well-being and overall resilience.

Highlights

0 %
increase in mental resilience
0 %
increase in emotional resilience
0 %
decrease in stress
0 %
increase in resilience

“ Stress & strains become much more manageable. The time that you spend you reap back in planning, preparation and what you need to achieve. If we have the budget to train everyone we wouldn't think twice about it. The team at Resilience Development Company have the experience and approach that immediately made them credible in front of the senior officers."

Marc Le Cornu - Head of Operations Tweet

" There is a lot of training out there that tells you the what and the why but it doesn't show you how. Our resilience programme focused on how and I liked that. I could immediately take things away and just get on with it. "

“ I am far more productive and our resilience programme helped me physically, emotionally and mentally. It helps me deal with the pressures and stress that we get as firefighters and leaders. I'd recommend your resilience training to anyone in Emergency Services. It's that good. "

" We are much calmer. It’s a nicer place to work and it is easier to see how much everyone has to offer. It’s improved decision making in that it’s more inclusive. ”

Not your typical blue light training

Learning to Thrive

Our programmes focus on organisational and psycho-social factors to raise resilience levels in people and create the conditions where people thrive. It’s an important differentiation as resilience is often thought of as “bounce back” and some mental health programmes have a small section on building resilience. 

In fact, at no point in this programme did we talk about mental health. 

Reported increased ability
to deal with pressure and stress 100%
Reported increase ability
to think accurately in challenging times 100%
Saw a direct link between the skills and
Mental health 100%
Saw a direct link between the skills and
A great culture 100%
Advocacy
% who would recommend the programme to others 100%

Wondering if our approach to building resilience is right for you?

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