RESILIENCE TESTIMONIALS
We believe that our clients’ voices speak louder than any marketing campaign. Here, you’ll find a collection of testimonials, sharing their experiences and the impact resilience training has had on their lives and businesses.
BUSINESS IMPACT
One of the major advantages of the resilience programme is the access to a suite of very practical tools which actively underpin our leadership model.
• You anticipate client needs and continuously improve to help them thrive – client-facing professionals are using their insights on social emotional triggers – either their own or their clients – to support challenging conversations and understand and better manage situations for a more positive outcome.
• You quickly adapt to changing circumstances – the team can now identify the negative impact of ruminating on difficult aspects of change, and how to rewire their negative biases to move forwards.
• You know when to push, when to pivot, when to let go – by becoming aware of how our beliefs and values influence our thoughts and behaviours, we can make better decisions within shorter timeframes.
Challenging targets were overachieved by 10% and we saw improvements in engagement levels, talent retention, employee satisfaction and wellbeing. This equates to a financial saving of over £500k per annum in tangible terms and we moved from the worst performing Borough in London to second best, achieving Beacon Status.
Through our partnership with Resilience Development Company, we have seen a marked increase in employees telling us that they feel more able to deal with everyday stresses, both in the workplace and in their personal lives, as well as a rise in productivity and collaboration. Putting our team through the programme has been transformative. Giving people the understanding, shared language and tools to build and maintain resilience has resulted in improved engagement levels across our business”.
“I liked the way The Resilience Development Company gave us the skills rather than told us what to do. Everything they did enabled us to successfully implement the changes in our culture that drove us forward. I also liked the way these guys talked the language of business. Their backgrounds shone through from the start and they were commercial, knowledgeable and outcome focused. It was important to both myself and the board that any investment was measurable and was visible in our regular engagement surveys. They delivered.”
There is a clear nexus between our desire to recognize and tackle mental health issues in the workplace and the resilience training. The resilience training provides practical tools to enable employees to see mental health issues in both themselves and those around them early. The beauty of the resilience training is that the course doesn’t only give you work place skills – the tools can be used outside of the office too – they are life tools!”
The launch of the resilience programme came at a time when we needed a re-energised team, fully focused on achieving ambitious goals, with the courage to look beyond how we do things today. I believe that the ability to provide our people with the tools that they need to deal with this level of change has been fundamental to successfully changing the way in which we work together to build a people-driven and client-focused model for the future.”
What’s been so great about this work has been the way that it has genuinely engaged the Leadership Team and the frontline staff, and from that they’ve grabbed the nettle and really used it to develop their practice. It’s given people practical skills and the belief to take their ideas and turn them into actual problem solving. We’ve seen them use it in Adult Social Care in so many ways, including redesigning assessments in a way that forces staff to really listen to people, and developing induction for new staff. It’s leaving a legacy of ‘let’s do this’!”
I’ve seen a significant change in certain individuals. Change that I would never have expected to see in senior people. Their level of authenticity has increased, and even the language they use is different. That’s all down to the Resilience programme.”
There is a lot of training out there that tells you the what and the why but it doesn't show you how. Our resilience programme focused on how and I liked that. I could immediately take things away and just get on with it. “
The impact was immediate. I have observed changes in behaviour that surpassed my expectations as everyone really took the training onboard. Resilience Development Company’s approach is very different and they quickly established credibility and understood our challenges. Resilience training as a team has made a tangible difference to us and to the wider culture of our organisation. The skills they showed us are evident in our team meetings and on an individual basis, so much so that the decision to roll this programme our across the entire organisation was supported unanimously.”
We were awarded 'Gold' status in the Mind Workplace Wellbeing Index Awards. Our two strongest areas from the report reflect the impact & ethos of the resilience programme around a preventative approach to maintaining mental health coupled with open dialogue. ”
This unique and innovative course, based on building resilient students, parents and schools, has helped bring about better learning, emotional stability, stronger relationships and personal success for our students who participated in the course. Above all, it has introduced them to a common language and a means of communication that has enabled our boys, our staff and parents to better understand their own wellbeing and to cope with the pressures and stresses of the everyday demands in their busy lives.”
It is one of the most powerful, simple to understand, cleverly put together courses I have been on. I am consciously thinking about so many skills and techniques, sharing/exploring with family and friends."
LEADERSHIP IMPACT
“So much of effective leadership is around self-management. The resilience training helps understanding about why it is important for effective leadership to control emotions in “easy” and “difficult” situations - our Leadership Model is the behavioural “overlay” and guide as to how effective leaders operate on a daily basis.”
I’ve led large scale transformation programmes and this added another dimension to the way I do things and it's noticeable to me and the people around me. ”
“The Resilience training has made a significant difference to my personal growth and development. I have learnt how to spot the onset of rumination and deal with it, reducing my stress levels. I also have a much greater appreciation that there are many things in a large organization you can’t control, so it is better to only focus on changing what you can control. I have much better self-awareness and awareness of the impact my leadership style can have on other people who are different to me.”
The tools I can now utilise fully as a result of this hugely engaging course , enable me to manage my time better , alleviate stress significantly , manage difficult situations positively and learn to prioritise what really matters. Jon was an outstanding coach ; articulate , engaging , supportive and thought provoking. He asked the questions that lead to genuine self analysis resulting in a very positive personal outcome. The impact this has had on me day to day is Increased positivity, increased awareness, increased confidence and an over understanding of how challenging situations can be addressed, tackled and ultimately overcome. .”
I wish I’d attended Resilient Leader earlier in my career. I now have resilience skills that help me deal with whatever situation I am faced with. I'm better equipped to manage stress, solve problems and achieve goals - great experience which made an immediate difference to the way I think about almost everything!
Stress & strains become much more manageable. The time that you spend you reap back in planning, preparation and what you need to achieve. If we have the budget to train everyone we wouldn't think twice about it. The team at Resilience Development Company have the experience and approach that immediately made them credible in front of the senior officers. ”
They were the only people who talked about resilience in terms of a skills base, business outcomes & return on investment. They deliver exactly what they say they will deliver & they do it in a way that resonated with our senior team. ”
TEAM IMPACT
I regularly hear discussions across my team where not only managers but also peers are encouraging each other to ‘grab the good’ or ‘drop the peanut’ which is actively supporting the growth of an open mindset. ”
I have seen a much stronger self-awareness from my team members that have been through the resilience training. A growing willingness to tackle head on difficult issues and growing recognition that life is full of compromises and negotiations. The key aspect of the training has been the strength analysis and the growing appreciation that it takes different types of people to make a great team. It has been a “Damascene” conversion for some of them! ”
Working with my team who have also attended the Resilience Advantage Programme, we share a common language and are able to pull on the skills learnt, allowing us to work more closely in unison with a common understanding and mindset. As a manager, the course has taught me how to more effectively lead my team, whilst helping me to become a more resilient and centred person, able to take on greater workloads and execute more effectively without added stress. ”
We are much calmer. It’s a nicer place to work and it is easier to see how much everyone has to offer. It’s improved decision making in that it’s more inclusive. ”
PERSONAL IMPACT
I suffer with high anxiety and there are days that I cannot go into shops etc, I would go hungry rather than go into a place. Since the course I have talked myself through certain situations. Although I still struggle with some simple things that others do with ease, depending on the situation I am more likely and more able to go into a shop for my lunch. I am more open about my anxiety and it has made people more understanding of my struggles. Those that have been on the training seem to be more understanding and amend their own strengths towards me.”
My outlook on challenges both professionally and is completely different now. My partner and I went through the resilience training together has been invaluable. We both "talk" resilience now solid gold in helping us being resilient together. I honestly believe every partnership should this training."
This has been life changing. I feel like I am capable of being the best version of myself which isn't something I could have said 8 weeks ago. I cannot thank you enough for your time and the skills you have taught me, and us as a team. I'm overwhelmed and eternally grateful.”
To say Resilient Leader changed my life sounds exaggerated and overdramatic but it really has had a huge impact on me that I am aware of every single day. Professionally and personally I have learned how to turn my stress into strength and I have so much more confidence to tackle challenges that I once found daunting or avoided altogether!
I cannot explain how amazing this training course has been, it has been one of if not the best I have attended, even more valuable than a degree I paid thousands for! The delivery of the course and support materials are fantastic.”
I have been on many different training courses and the Resilience Programme is quite different. It's packed with knowledge to increase my self awareness and techniques to help me approach situations by considering many potential ways in order to deliver more effective and positive results that benefit all. I've noticed changes in myself and how that impacts and influences others around me and am thankful for the experience.
I found the course and the delivery to be really life changing. My family and colleagues have already noted a change in me and my approach to things.”
Before the workshops I was always anxious and overwhelmed. It’s so unique because it gave me the skills to not only use for myself but pass on to my children too. Parent support can have a stigma attached to it and this just isn’t the case with this. I’ve met new friends, learnt some new skills and these guys have changed my world! ”
My relationships, especially with husband & daughter are becoming much stronger. I feel more connected.”
You have honestly changed my life, the way I think and deal with situations. And I am so glad you are making yourselves known to schools! The earlier people can learn the better, and I so hope my son will also learn from yourselves (although I try to spread the knowledge too!). ”
Best training of my career. Resilience training has given me a great number of skills to use and has also opened my eyes to how professional practice is as much about growing as a person then it is about knowing your field.”