Stephen is from Mind Jersey and his talk was entitled “The Triangle of Care.”
Stephen gave an overview of Mind Jersey’s current activities, including: Family and carer support, independent advice, children and young people’s services, peer support services and residential services. Stephen pointed out that we should not just be focusing on the mental health of professionals because this is a problem within the community too. He made the point that the often quoted statistic that 1in 4 of us is affected by mental illness was a conservative number in his view and experience. He then went on to talk about the culture of silence: 8 in 10 employers have no mental health policy to help their people.
Whilst stress has has forced 1 in 5 people to call ins sick, 95% of people gave a different reason to their boss.
Managers want to do more to help but need more training and guidance.So employers need to take the first step and make it a priority. Here is what I’ve taken from his talk on the triangle of care:
- The triangle of care was brought in to build relationships between those in care and the carer.
- Its sets a bar that the carer must hit and includes feedback from those in care.
- It’s a reference point for quality and holds the right parties accountable for it.
- The 6 principles of care are not a tick box exercise its assessed and audited.
- The audit will assess evidence and ensure that the standards are being maintained.
- There was too much resistance to change delaying the introduction of the triangle of care that is so key to maintaining standards of care.
And finally – perhaps the stigma surrounding mental health starts with the person themselves, if they are reluctant to come forward because they feel they will be disadvantaged then that needs to be addressed too.
This was live-blogged during a session at the CIPD Jersey #Think Conference – I’ve tried to capture a faithful summary of the highlights for me but my own bias, views – and the odd typo – might well creep in.